Thank you to all of our patients who participated in our recent round of Patient Satisfaction Surveys. Patients were asked to rate us on factors such as being welcomed warmly by our front office staff, waiting 15 minutes or less to see the doctor, and feeling that the physician listened to all concerns and answered all questions thoroughly. We are honored to share that we received a perfect score of 5.0!
We’re especially proud that every patient who responded answered “Yes” to the question, “Would you refer a family member to our practice?” In fact, one patient wrote in the words, “You bet!”
Other comments included: “Everything is done with professionalism and great loving care;” “Your kindness was outstanding;” and “There are no words for us to use to say how great they were!”
We are honored to have received this score, but we know there is always room for improvement! Every member of our team is dedicated to providing not only the best clinical care available, but the best customer service as well. We appreciate everyone’s comments and look forward to bringing HOPE to more patients in Southeast Alaska!